Welcome! What are you doing today?

I am doing calls

Click ALL of these buttons below to open up the different tabs you need for the shift –

If you are setting up for your shift, you can check the Call Shift Checklist to remind yourself of everything you need to do.

You might also find the links below helpful –

I am answering emails

Click ALL of these buttons below to open up the different tabs you need for the shift –

You might also find the links below helpful –

I am supervising a shift

Coming soon

I am logging voicemails and tidying the inbox

Click ALL of these buttons below to open up the different tabs you need for the shift –

You might also find the links below helpful –